Information We Collect
At CHLC Therapy Center, we are committed to protecting your privacy and maintaining the
confidentiality of your personal information. We collect information that you voluntarily provide to
us when you:
- Schedule an appointment or consultation
- Fill out intake forms or assessments
- Communicate with our staff via phone, email, or in person
- Use our website or online services
How We Use Your Information
The information we collect is used solely for the purpose of providing you with the highest quality
therapeutic services. This includes:
- Developing and implementing treatment plans
- Coordinating care with other healthcare professionals (with your consent)
- Maintaining accurate medical records
- Communicating with you about your care
- Processing payments and insurance claims
Information Protection
We employ industry-standard security measures to protect your personal and medical information.
All staff members are trained in HIPAA compliance and confidentiality protocols. Your
information is stored securely and is only accessible to authorized personnel directly involved
in your care.
Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your
explicit consent, except in the following limited circumstances:
- When required by law or court order
- To protect the safety of yourself or others
- For insurance billing and claims processing (with your authorization)
- When coordinating care with other healthcare providers (with your written consent)
Your Rights
You have the right to:
- Access and review your medical records
- Request corrections to your information
- Request restrictions on the use or disclosure of your information
- Choose how we communicate with you
- File a complaint if you believe your privacy rights have been violated
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable
laws. We will notify you of any significant changes and post the updated policy on our website.